The weekly fee is dependant on the care needs of the individual resident and the room to be occupied. However, prices start at £750.00 per week. Social Services funding is accepted with an additional payment to ‘top-up’ to the requested amount (although this is negotiable and will be discussed on an individual basis).  

Prices are per week and are exclusive of the following;

• Toiletries

• Newspapers

• Hairdressing 

• Chiropody

• Transport and escorts to hospital

• 1:1 special outing’s

• Jelly Drops

There is an option to pay by standing order, internet banking or by cheque. Your preference will be discussed upon admission and invoices or statements will be sent out monthly by the Business Manager. 

All bedrooms have their own en-suite toilet and basin, there are communal bath and shower rooms that are adapted to suit a wide range of needs. All bedrooms are connected to the nurse call system.

The Haven boasts three lounges, one on the lower floor, and two on the upper floor – one ‘Television area’ and one cosy ‘Quiet area’ with fireplace.

Large back garden 

TV and telephone/power points

Wardrobe and storage space

Radiators with temperature control

Personal items can always be brought into the room, some items subject to checks ie, fire retardant or pat tested. 

The home has WiFi access throughout.

Choice is very important to us at The Haven Rest Home. Meals are viewed as a social occasion and whilst mealtimes usually commence at 8am, 12.30pm and 5pm they are flexible and hot drinks and snacks are available 24-hours a day. The dress code for dinner is casual.

Our menu is designed to be wholesome, nutritious and appetising. The main meal is served at lunchtime. There is always a choice of two main meals, although specific requests can also be accommodated. If when provided with a meal, a resident refuses it, an alternative will always be offered and cooked to order. 

We can also cater for special needs and should the need arise we can supply puréed meals, the contents of which are presented as individual constituents. Any particular favourites can be incorporated into the menu if requested. 

Activities are provided on a daily basis, with an Activities Co-ordinator appointed. Following consultation with the residents sessions usually take place any time between 10am and 4pm. As well as staff members providing sessions, external services are provided by way of a hairdresser (weekly), chiropodist (as required)

We have had very successful themed days and dress ups at Halloween, Christmas, Easter. We also have a weekly film with popcorn & ice cream.

If the fine weather we make good use of the patio and garden area and often enjoy ice-creams in the sun.

Food and drink are important to our residents and we acknowledge that they have individual tastes and preferences. Therefore, we try to accommodate these as much as possible. 

Jelly Drops – Sponsered by Alzhiemer’s society, encourage hydration and are a great tool, particularly proven with those diagnosed with alzhiemers/dementia, these are available to order with an additional cost.

We encourage going outside as much as possible, whilst supervised and in comfortable outdoor conditions. We have an active flower growing community and you'll see how successful it is upon your visit.

The Haven usually operate an open door policy, however, due to the current national pandemic the home currently have some restrictions in place;

Window visits are permitted, it is asked that relatives please do not pass any goodies through the window, knock on the door and a member of staff will be happy to wipe over goods with antibacterial solution before passing them onto loved ones. If the relative resides on the upper floor, a member of staff will be happy to accompany them to the downstairs lounge to see visitors.

The home's transformed pod area is available for use and must be booked via telephone or email. The room has been fitted with a floor-to-ceiling Perspex screen and intercom system. Visits are booked for 30 minutes unless agreed with management to allow sufficient time for the room to be sanitised between visits. The home ask that only two visitors come into the pod at one time and be mindful, that visitors should be from the same bubble.

*Agreed individual relatives only – Each resident can chose up to five individuals. Only two individuals to visit at any one time.* Personal visits – visitors are required to ring the doorbell on arrival, a member of staff is required to then take temperature and guide visitors round into the podded area. The member of staff will provide visitors with a swab and guide them through taking a sample to be tested. Visitors will be able to pass the swab through a hatch - the staff member will begin the testing process. Visitors are very welcome to either wait in the pod, or in the car/car park.

We are happy for visitors to show their results completed at the door to avoid waiting times, if they have tests available at home. The test must have been completed on the day of the visit.

Garden visits – Social distancing applies and a mask should be warn, if social distancing is difficult due to the needs of a service user, LFD testing will be required.

On confirmation of negative test, the staff member will ask the visitors a series of questions to register the test on the DHSC/Test and Trace app, the visitor will be prompted to wash their hands and don a full set of PPE (guidance will be provided). The visitor will then be welcome into their loved ones room - the home's communal areas are not open just yet and so sorry - but the home are unable to offer refreshments presently.