About us
The Haven Rest Home is a family run business. Operating since 1982 with the same ownership group, we are now also recognised as a Training Centre for 9 mandatory health and social care courses.
The home has a registration to support 20 residents. The aim and objective of the home is to provide each of these Residents, as far as is possible, with a life style as similar to those who remain in their own home.
We value each and every individual who comes to live at The Haven Rest Home. We welcome applications from people from all walks of life and with many different needs, who enjoy the opportunity to share and celebrate the richness and diversity of their experience. All residents are assured that they will be treated with the utmost respect and dignity according to their individual needs and wishes.
Our history
Since 1982, the building has been widely extended and modernised, with a passenger lift serving the upper floor, meaning residents are not restricted to units/floors. There is on-site parking available and a lovely large back garden, that residents like to make good use of (English weather allowing, of course!).
The team work hard to create a safe and comfortable atmosphere for residents, in a homely environment. They strive to provide the highest standard of care. They cater for all dietary needs.
Their values stem from their belief in promoting life skills and independence for the people who come to reside at The Haven. The team promote and provide person Centre Care which begins with a comprehensive assessment of needs, from which they then develop a tailored plan of care that best suits the individual.
Our Management Team
-
![]()
David Hall, Business Manager
ButtonDavid Hall has been involved at The Haven for 20 years and has nearly 30 years experience in business. David has overseen the recent modernisation of all aspects of the business including technology, communications and the upgrade in the fabric of the building.
David's own mother is a resident at Haven, which further adds to the family feel we're very proud of.
-
![]()
Amy Hall, Registered Manager
ButtonAmy has ten years of health and social care experience, 4 years in Management, in both Domiciliary and Residential Care. Amy is Level 5 Qualified in Leadership and Management. Amy is a train the trainer in 9 courses; Dementia Awareness, Medication Awareness, Peoples movers moving and handling, Diabetes Awareness, Infection Control, Personal Pressure Care, End of Life, Fire Safety, Safeguarding adults and risk.
Our Care Staff
In order to maintain the very highest standards of care, we ensure that our team are trained and qualified to care for our residents. The Home managers are qualified to NVQ Level 5 and all team members are qualified by the Care Certificate, equivalent to NVQ Level 2. As well as running an intensive induction program we provide internal training or e-learning in statutory subjects, refreshed annually. Competencies and themed supervisions are used to ensure that trainings provided are understood and reflected in practice.
Our Values
Our values stem from our belief in promoting life skills and independence for the people who come to reside with us. Our team promote and provide person centered care which begins with a comprehensive assessment of needs, from which we then develop a tailored plan of care that best suits the individual
Privacy - we ensure all our residents have the right to be undisturbed whenever they wish, and where possible to manage their own affairs.
Independence - we assist residents to take measured risks, to make their own decisions and ultimately act for themselves where capacity allows.
Community - family, loved ones and friends are welcome to participate in all our community activities and events. We encourage relatives and friends to spend time with our residents at any time of the day,
Security - we create an environment in our homes whereby all our residents feel safe and secure.
Dignity - we treat each resident as a valued individual to maintain their dignity and effectively fulfil their wishes.
Collaboration - we work together with people who support common values and vision to achieve shared goals.
Choice - we ensure every individual gets the right help and support which enables them to make choices and express preferences.
Respect
- we ensure a comfortable, inclusive and interesting environment, treating people as we would like to be treated ourselves.